Privacy policy

Policies and practices regarding the collection, use and disclosure of personal information

Updated February 2024

This "Privacy Policy" is intended to inform you of Servas International's policies and practices regarding the collection, use and disclosure of any Personal Information submitted through servas.org ("the Website").

Servas International ("Servas International ", "us" or "we") respects the privacy of the visitors to the Website, the home page of which is located at https://servas.org

Terms of this disclaimer

"Personal Information" is information about you that is personally identifiable to you, like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing.

"Anonymous Information" means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We collect and use Personal Information and Anonymous Information as described in this Privacy Policy.

User consent

By submitting Personal Information through servas.org, you agree to the terms of this Privacy Policy and expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by Servas International in the country where it was collected as well as other countries (including the United States of America) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

General

We collect Personal Information that you submit to us voluntarily through servas.org.

  • When you register on the servas.org website, we will collect your name, e-mail address, your country and region.
  • When you save other Personal Information in your profile we will collect any such information you enter.
  • When you enter Personal Information throughout the Servas International network using one of the features of the Servas International network, for example blogs, groups, or message boards (forum), we will collect any such information you enter ("Publicly Posted Information").
  • When you contact us by sending us an e-mail, we will collect your e-mail addresses and any information contained in the e-mail you send us. Once you register with Servas International and sign in to our services, you are not anonymous to us. If you are browsing the Website without registering with Servas International, you are anonymous to us, but we will collect the information listed below under Personal Information Collected Via Technology.

Use of information

Any member visiting the Servas International website can view your profile information and photos that you have uploaded to the Servas International community. You can control what part of your profile information and photos is visible to visitors of the Servas International website and which network of Servas International members can see what information.

To provide you with some of the features that the Servas International community offers to its members, we may use Personal Information that is stored in your profile after you have requested such features, for example to send invitation e-mails to people that you specified as being interested in joining the Servas International community. When you decide to view an individual member's profile, we may show that individual Servas International member that you chose to view their profile. If you decide to use certain features of the Servas International network (like blogs, groups, message boards and the like), some of the Personal Information you entered into your Servas profile and any information on servas.org, including Personal Information, that you enter using one of these features, might be used and displayed.

Servas International individual members can use the search feature to search for other members by different criteria, like location or interests. The Personal Information that Servas individual members enter into their profile will be used for these searches. Please be aware that any information that is publicly posted throughout the Servas International network can be accessed by every visitor of the Website. Servas International may analyse any collected information for its own internal purposes. Servas International may use Anonymous Information for any purpose and disclose Anonymous Information at its discretion.

Information sharing and disclosure

Servas International does not rent, sell, or share personal information about you with other people or companies except to provide products or services you've requested, when we have your permission, or as otherwise described in this privacy policy.

We will disclose information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may disclose information, if we believe it is necessary to investigate, prevent, or take action regarding suspected illegal activities or fraud, situations involving the physical safety of any person, violations of Servas International's terms of use, or as otherwise required by applicable law.

Personal Information collected via technology

As you navigate the Website, certain information may also be passively collected and stored on our server logs, including your Internet protocol address, browser type, and operating system. We can also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. This type of information is collected to make our services and solutions more useful to you and to tailor the Servas International community experience to meet your special interests and needs. If you search the Servas International community by using a toolbar that contains Servas International, we may collect Anonymous Information about you automatically, but we will not collect Personal Information.

An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track your IP Address when you login to the Website.

"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. Servas International may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Website. Persistent Cookies can be removed by following your Internet browser help file directions. If you choose to disable Cookies, some areas of the Website may not work properly. If it happens that third parties place cookies on web pages within the Servas International network, the use of their cookies is subject to their own privacy policies, not this one. 

Your ability to edit and delete your account information and preferences

We reserve the right to send you certain communications relating to the Servas International service, such as service announcements, administrative messages and the Servas International Newsletter, that are considered part of your Servas International account. If you would like to opt out of certain messages, log into Servas International and go to your account settings. On that page you can edit your preferences. If you would like to delete your account, please contact Servas International.

Confidentiality and security

We limit access to personal information about you to employees and third parties who we reasonably believe need access to that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you and your Servas International account information is protected by a password that you select. Servas International uses industry-standard SSL encryption in certain areas of the Website to protect data transmissions. However, no company, including Servas International, can fully eliminate security risks associated with Personal Information.

Other sites

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy does not apply to these outside websites.

Contact us

Should you have any questions or concerns regarding this Privacy Policy, please contact us using the email form provided at the bottom of the Contact us page.

Changes to this Privacy Policy

Servas International may update this policy from time to time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your Servas International account or by placing a prominent notice on our Website. If you object to any such changes, you must cease using our Website. Continued use of our Website following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.


See also

Join & support

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